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What's the download limit for the products I've purchased?
You're allowed up to 3 downloads for each product you purchase. But don't worry if you need more! Just head over to your account, click on the 'downloads' tab, and you'll find a new link waiting for you. If you're still having trouble, reach out, and we'll be more than happy to help you.
I'm experiencing issues with the download link I received.
No worries! Simply fill in the contact form on our website and include your order number. Within 24 hours, we'll dispatch a new download link.
Are your products 100% royalty-free?
Yes, all of our products are royalty-free, unless stated otherwise. Once you purchase, you have the legal right to use the samples in your music productions without any additional fees or obligations. You can use them in your tracks, remixes, live performances, and even commercial releases without worrying about copyright issues.
What is your refund policy?
We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download we generally offer no refunds. If you change your mind about your purchase and you have not downloaded our product, we will happily issue you a refund upon your request. Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within 14 days of original purchase.
What are your tax details?
KVK: 92515681 | VAT: NL004958422B95